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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,783 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      2.0
      Feb 26, 2009

      UPS - SHAME BASED MANAGEMENT STYLE

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Currently the overall compenstion package is decent. UPS rarely terminates employees so job security is a plus. In this eceonomy I have valued this.

      Cons

      Management is a very "good ol' boys" with promotions and information. You can be the top performer and get minimal recognition - the job is thankless. The sales team works 70+ hours a week as support resources have been all but eliminated. Attainability of sales compensation in my area is only 18% due to the creative pay structure which is inentionally mastered to reduce payout. This is discouraging. Management style is shame based.

      4.0
      Feb 23, 2009

      UPS. It ain't so bad.

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture within the company is big on ownership and internal promotion, which is how it should be in any large corporation. The benefits are very generous, 401k match is good too. Management is trained on how to handle many situations. There is no limit to sick time off and short term disability is 6 months at 100%. Open door policy is real (not just words on a page).

      Cons

      Pay seems to be below industry rates within IT. Many of the workers within the company are contract, even though they aren't brought on for any specific contract but moreso for employee style work. Changing this over would likely save the company money and greatly improve morale.

      3.0
      Feb 23, 2009

      What Happened to this once known as " A Good Company"?

      Senior, programmer analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are good and the employees work as a team...almost family-like.

      Cons

      Low compensation and micro managaing! Literally, some managers sit by the entrance to watch employees, Not a place to work if you have school-age children as there's no worklife balance at UPS throughout the U.S. In order to be considered for a promotion, you must work at least 45+ hours a week. Promotions are limited and some have passed up because an employee "only works 40 hours". There are many who have reached the point where they're "ready for the next level" but have been at that point for years due to the # of people in the pipline,

      Viewing 36625 - 36627 of 36,783 Reviews
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      Glassdoor has 40,988 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.