UPS reviews

3.4

55% would recommend to a friend

(36,783 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Feb 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Solid, efficient company, ok compensation, chance for advancement if you can put up with the hard work and huge amount of hours required to get any recognition. Promotions are hard to come by but they do try to promote based on performance, so hard work does pay off. Since the focus is on performance, there is less bias (in my opinion) against gender, race or other common areas of work bias.

Cons

very demanding, lots of hours, not tolerant of mistakes. union employees are given better treatment than non-union. The Teamsters fight (and win) to keep employees jobs that deserve to get fired; ie, thieves, assaults, drugs, poor attendance, poor performance, poor attitudes. Management employees lose their jobs for poor results and when they try to address the problem employees they dont get backed.

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits is the best reason for working at UPS. They are great. You have everything from Medical to Tuition Reimbursement. UPS is financially strong, they are a direct reflection of the economy. However they have not gone out of business due to financial mismanagement. You have to work hard, but rewarded fairly as a result.

Cons

None, I like the way this company operates.

2.0
Jan 25, 2009
Recommend
CEO approval
Business Outlook

Pros

I currently work at United Parcel Service (UPS). United Parcel Service (UPS) offers a secure and stable job. I am not worried about job loss during this economic recession. There is always plenty of work to do. There are always ton of new people to meet. There is always a ton of experienced partners to guide you for ward. The work day is never dull. There is also always some one around to help you out. Lunch breaks can be very generous depending on how your days are going. There is also quite a bit of freedom on the road. Job requires one to be very self motivated.

Cons

The hours are dreadfullly long. You will never expect to find a 40 hour work week. Work life balance is always at a minimum. They typically station you quite a distance away from your home, which leads a long, disatisfying commute to and from work. The process of relocation is dreadful unless your nose is "super brown." Management is always driven by numbers, which at times seem very unachievable. Senior management also forgets where they came from when it comes to priorities with the immediate job description (ie. driving a number on a report which is on the bottom of the departments priority list.)

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Glassdoor has 40,988 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.