Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (975) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4977 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4675 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1340 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 630 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 404 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2055 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1633 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 707 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 503 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

2.0

Sep 9, 2008

Not a place for a family man or a minority!

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Health and medical benefits were good! The benefits were great when I was an hourly employee, but after getting promoted into management, the co-pays increased and the actual amount of coverage stared to decline significantly in comparison to the hourly/union employees.

Cons

The good ole boy club is alive and well! Promotions are never a fair process! Senior management will tell one person that they need a degree in order for them to get promoted while promoted someone the same day that doesn’t have a degree. Women and minorities are always held to a different standard. Drivers are worse than the teenage employees.

3.0

Sep 7, 2008

Do you really want this job

Driver

Recommend

CEO approval

Business Outlook

Pros

The job as a UPS driver is great for the benefits and the pay. Ups drivers are among the highest paid deliver drivers on the road and do not have to pay extra for benefits. This is great news for someone who has a family and the union fights very hard to make sure that drivers get the pay they deserve and try to keep management from working us to death delivering more packages that we can handle. If you work for them for long enough then you will have great job security because you will only get fired if you really mess up or are not liked very much.

Cons

Management breathing downing your back every minute. Will threaten to fire you if you are not like very much. Long hours on the road no matter what the weather is.

2.0

Sep 7, 2008

UPS is sacrificing its soul for a stock price that's going nowhere quickly.

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

There is good job security. The insurance is pretty good but may be getting worse for management people.

Cons

What other company has its management employees making less money than the employees? This is comparing yearly salaries versus hourly wages for the year and not by the hour. If comparing by the hour the difference is far worse yet. The insurance benefits are relatively good for management but not as good as for the employees. It's great to promote minorities, but the company will overlook very qualified white males in order to promote someone who isn't necessarily qualified.

Viewing 36703 - 36705 of 36,782 Reviews

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UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a place for a family man or a minority!

Do you really want this job

UPS is sacrificing its soul for a stock price that's going nowhere quickly.

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