UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

employees enjoy strong job security once they pass probation Long-Term Pay Growth & Benefits

Cons

This is heavy manual labor. Package handlers and loaders are expected to move quickly and handle heavy packages (sometimes up to 70–100 lbs) for hours at a time.

Viewing 37 - 39 of 36,761 Reviews

Glassdoor has 40,965 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.