UPS reviews

3.4

55% would recommend to a friend

(36,803 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jan 21, 2026

good base pay

Recommend
CEO approval
Business Outlook

Pros

good culture within certain teams

Cons

Upward mobility is difficult and guarded

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with some of the best people in terms of integrity, empathy, support. Further, lots of learning and development opportunities in addition to internal growth and long-term career trajectory. Very happy with my role and the organization as a whole.

Cons

Upper leadership can be disconnected (but, perhaps, that is likely to be expected). Further, we've had recent rounds of layoffs. UPS is a long-standing, dated organization but actively working toward more progressive streams; hopefully the culture isn't far behind...

2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a remote position and they had other shifts available

Cons

I didn’t like what all we had to do in this position, there was too much to for the pay we were receiving. I believe this position had so much in it, it could be split between 3 positions. It often became too much.

Viewing 427 - 429 of 36,803 Reviews

Glassdoor has 41,012 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.