UPS reviews

3.4

55% would recommend to a friend

(36,804 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jan 14, 2026

Decent Pay - Overworked

Recommend
CEO approval
Business Outlook

Pros

The pay is decent and the hours are pretty consistent

Cons

You are expected to be a workhorse and are always looked at for how quick you work, not the quality of work

1.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance is amazing, pay is pretty good too.

Cons

It’s like a high school in there. Management is horrible, there are a few that are alright. They play favorites and there is always drama of some kind. Everyday is like the first day there. Very physical work.

Viewing 469 - 471 of 36,804 Reviews

Glassdoor has 41,013 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.