UPS reviews

3.4

54% would recommend to a friend

(36,810 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

pay and hours, holidays and benefits

Cons

stressful and toxic environment, overworked and burned out people

3.0
Jan 7, 2026

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Strong benefits, mostly good people working there, good community.

Cons

Inconsistent hours, often under 20 a week

2.0
Jan 7, 2026

Ok

Recommend
CEO approval
Business Outlook

Pros

Not sitting at desk so more physical activity

Cons

Pay and managers. Favoritism and breaking rules for favored employees

Viewing 511 - 513 of 36,810 Reviews

Glassdoor has 41,019 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.