UPS reviews

3.4

54% would recommend to a friend

(36,810 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very nice, good work-life balance

Cons

Few promotion opportunities. You get promoted when someone leaves the position.

3.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, union representation, brotherhood, good pay (when paid correctly), communicative management.

Cons

Stonewalling and gatekeeping to muddle through. Average of 4 years expected to work in the warehouse until even considered for a driver position. Seemed to be some hazing.

Viewing 544 - 546 of 36,810 Reviews

Glassdoor has 41,019 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.