UPS reviews

3.4

54% would recommend to a friend

(36,820 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Dec 13, 2025

So-so

Recommend
CEO approval
Business Outlook

Pros

Good SOP, benefit is good, diversity supported.

Cons

Unnecessary innovation, some leaders aren't a leader.

3.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

Limited career growth ever since Carol Tome took over as CEO. Nothing but cutbacks and layoffs the past few years. Management can be very hard headed and want you to move mountains with a sand shovel. Not great work life balance either, they don't want to offer overtime but when it's needed you don't have a choice, you are forced to, and they will still complain about having to pay it.

4.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Get a good workout and get paid for it. Health insurance is decent, you can work a full time job during the day or go to school. Just a great part time job

Cons

It’s hard physical work and mental if you need to load package cars. If you have any form of dyslexia sorting may not be for you.

Viewing 601 - 603 of 36,820 Reviews

Glassdoor has 41,029 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.