UPS reviews

3.4

54% would recommend to a friend

(36,820 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Dec 11, 2025

Terrible company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well above the market

Cons

Terrible culture, no respect of employees.

1.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

None. The role could have potential, but the issues below overshadow any benefits.

Cons

My experience as a Delivery Driver showed that the workload is extremely demanding, especially during peak season. The operation often feels understaffed, which leads to employees being stretched thin and working under significant pressure. The overall organization needs improvement, and there is limited support for workers in the field. Equipment reliability is another major issue. The phones and scanners that drivers rely on frequently freeze, lose battery quickly, or malfunction. This slows down the workflow and adds unnecessary stress in an already fast-paced environment. Reliable tools would make the job far more manageable.

Viewing 607 - 609 of 36,820 Reviews

Glassdoor has 41,030 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.