UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Dec 2, 2025

Ok job

Recommend
CEO approval
Business Outlook

Pros

Some work life balance, some of the people are okay. Awesome Insurance.

Cons

Physically demanding, especially during peak season. Very hard to move up, they play favorites with promotions.

2.0
Dec 1, 2025

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

401k match so that helps you.

Cons

Toxic work environment with no resolve from HR. Leadership dictates and does not listen or value employees. They promote and reward bad people. The company is the opposite of their core values.

Viewing 649 - 651 of 36,823 Reviews

Glassdoor has 41,033 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.