UPS reviews

3.4

54% would recommend to a friend

(36,825 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Nov 10, 2025

Good but Bad

Recommend
CEO approval
Business Outlook

Pros

benefits, health insurance good, meet some good supervisors and people. Not everyone is bad and not every day is bad

Cons

environment is bad, mess all over the building, drama filled, lack of support, micromanagement, people do what they want when they want, undervalued as management, still worked as a manager

4.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

UPS offers a strong culture of collaboration and accountability. As part of the HR team, I had the opportunity to lead several employee engagement, performance, and change management programs. Leadership encourages innovation and continuous improvement, especially in employee relations and HR process automation. The company provides clear policies, strong compliance frameworks, and a supportive environment for learning and development.

Cons

Decision-making can sometimes be slow due to global alignment requirements. A more agile approach to policy implementation could enhance overall efficiency.

3.0
Nov 9, 2025

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Benefits benefits benefits benefits benefits

Cons

Saturated , no safety concerns, brown nose system, low moral

Viewing 727 - 729 of 36,825 Reviews

Glassdoor has 41,036 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.