UPS reviews

3.4

54% would recommend to a friend

(36,826 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great health insurance, access to a pension, optional 401k.

Cons

Working hours are incredibly inconsistent, for part time employees, depending on the hub, you might work a consist 4 to 3 and half hours per day, or you might work barely 3 hours most days. It depends on management’s preferred approach to the sort, and it seems from my perspective most managers and supervisors are concerned about getting payroll as low as possible over everything else. It’s also physically exhausting work, dangerous in the summers. For Part time employees, advancing into a full time position is extremely unlikely.

4.0
Nov 4, 2025

UPS Career

Recommend
CEO approval
Business Outlook

Pros

Company has great pay and benefits. Manager culture is changing for the better.

Cons

Work life balance can be challenging at time.

2.0
Nov 4, 2025

UPS

Recommend
CEO approval
Business Outlook

Pros

Good pay, can be done with another job

Cons

Very hard work especially during holidays

Viewing 754 - 756 of 36,826 Reviews

Glassdoor has 41,037 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.