UPS reviews

3.4

55% would recommend to a friend

(36,764 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
2.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was good when work was abundant. You could work as many hours as you wanted and the benefits were unmatched. The contract also offered a lot of worker protections.

Cons

Management was toxic and had a culture of bullying and retaliation and frequently committed wage fraud in order to maximize their bonuses (they would regularly falsify employees' hours worked). Further, after 6 years of service, my pay was cut by $7/hour with no chance to appeal.

Viewing 94 - 96 of 36,764 Reviews

Glassdoor has 40,969 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.