UPS reviews

3.4

55% would recommend to a friend

(36,768 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are okay. Pay is okay as long as you make commission.

Cons

New change in sales force is confusing and we were lied to about the roles. One day it’s mostly remote and sales isn’t a big deal, the next it’s four days in territory and new sales isn’t 50% of commission. Just don’t feel like anyone making decisions knows how we do our jobs and frankly doesn’t care about morale. Union got everything they wanted and now constant layoffs and fear of losing your job randomly are a daily thing.

3.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

If your manager is supportive you are having great future else there is no WLB

Cons

There is an inclination for Tamilians. Even in meetings people will start talking in Tamil and non Tamilians will feel like atleast official discussions should be in English as it seems very unprofessional. Events will be conducted in those events hosts are speaking in Tamil. No inclusion for other culture people.Even for resume shortlisting they will only consider Tamil people if you are non Tamilian you won't even get a chance for interview

Viewing 157 - 159 of 36,768 Reviews

Glassdoor has 40,973 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.