UPS reviews

3.4

55% would recommend to a friend

(36,768 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

-Consistent schedule -Strong pay for part-time -Good benefits -Paid time off

Cons

The culture is challenging due to ongoing issues with professionalism, communication, and accountability. Inconsistent leadership practices and lack of support contribute to a work environment that feels toxic for employees at multiple levels.

2.0
Mar 30, 2026

"Return to work program"

Recommend
CEO approval
Business Outlook

Pros

- The pay and benefits are great - Unionized after 30 days of work - Great entry level job - Paid training

Cons

- Hard manual labor - 30 working days of being able to be fired for ANY reason - Fake return to work program after an injury that easily can lead to another injury

Viewing 175 - 177 of 36,768 Reviews

Glassdoor has 40,973 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.