Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4955 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4624 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1340 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 623 reviews)); "They have good benefits and tuition reimbursement" ((in 403 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2051 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1650 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 695 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 611 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 398 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

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UPS

UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

5.0

Mar 11, 2026

Drivers Helper

Drivers helper

Recommend

CEO approval

Business Outlook

Pros

Best Company to start a career with , full opportunities to grow in fast moving CG.

Cons

No Proper Shift Timings , On call support

3.0

Mar 10, 2026

Build a Good Foundation in Sales

Account executive

Recommend

CEO approval

Business Outlook

Pros

They have since restructured the sales team, but when I was there I was able to develop a full sales cycle skillset. Decent training and the name is well known enough to get you into customer's doors. Good local leadership. but that will depend on location.

Cons

Company has been undergoing changes as long as I have been there. Addition of DAP programs (digital access platform rates) omits the need for sales reps in many cases and makes you feel like you are sometimes competing against UPS. Resellers are also a pain and another example of competing against yourself. Be ready to be the fall guy for your customers. Constantly increasing rates, surcharges, and other perimeters like Dimensional weight to penny pinch customers. Have to constantly stay in the news with changes and be ready to have tough conversations with customers explaining why these changes are made.

3.0

Mar 10, 2026

it was alright

Hr intern

Recommend

CEO approval

Business Outlook

Pros

laid back work environment, could chose my own hours

Cons

very dysfunctional, lots of work an intern

Viewing 238 - 240 of 36,782 Reviews

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Drivers Helper

Build a Good Foundation in Sales

it was alright

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