UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Health benefits 401k match Monthly bonus for supervisors

Cons

Schedule constantly changing Management going back on policies Uncommunicative and unwilling to offer proper training

4.0
Mar 7, 2026

UPS Account Manager

Recommend
CEO approval
Business Outlook

Pros

Career opportunities Benefits Bonus Structure

Cons

Market is saturated with resellers. A lot of times competing against UPS to win business.

1.0
Mar 7, 2026

Company downsizing

Recommend
CEO approval
Business Outlook

Pros

Incredible place to work and excellent benefits

Cons

CEO is downsizing the company by 30,000 employees, don't see many worthwhile opportunities in the future

Viewing 250 - 252 of 36,782 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.