Upwork Program Manager reviews

1.1

4% would recommend to a friend

(7 total reviews)
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Hayden Brown

Not enough data to show CEO approval

4% positive business outlook

Reviews by job title

7 reviews
1.0
Apr 30, 2024

Awful experience

Recommend
CEO approval
Business Outlook

Pros

Global workplace with some diverse talent (even if not internal)

Cons

Bureaucracy, 6 rounds of interviews. Not kidding. Thats more than any FAANG company would dare conduct. Zero transparency on upcoming interviews, ghosting after interviews etc.

1.0
Feb 6, 2024

Huge let down

Recommend
CEO approval
Business Outlook

Pros

I can't think of a good enough reason to stay at this company. I had thought the unlimited time off would be worth it but they don't want you to ever use any of it. I watched people get fired for taking a normal amount of time off.

Cons

-Account managers only care about their numbers, anything happens that they view as negative and they will throw you or anyone else under the bus, run to their managers and have their manager talk to your manager. Then you'll get written up because your boss will believe every single thing even if it's not true. -I felt like I couldn't be human here. If you're sick, have an emergency etc it doesn't matter. The company only cares about how much they can squeeze out of you. -Our manager had no idea how to actually manage people, they only knew how to manage 'yes people'. Had zero capability in fostering growth or improvement. Provided no one for my training and just expected me to know everything. -I spent 6 weeks in training that had nothing to do with my role. When I brought this up I was told that's just how it is and it could be helpful to know all the information. It was not helpful at all to my role. -You'll have managers from other teams constantly calendar checking you and trying to make you look bad. -When I first started and was added to a meeting, I overheard managers talking about how new people were a liability likely to lose them money. (Great attitude for adding people to your business) -The managers of the account managers spent more time fixing their appearance when they thought they were off camera than actually helping. -Someone was seriously injured and they were pressured to come back to work sooner than they should have. -The company tries to say that they're inclusive by making a few slack channels and calling it good. -The company wide meetings made it clear that upper management just said a bunch of words but had no idea what to do. -Entire teams were "promoted" all the time, people also left constantly which should have been a sign. -A coworker of mine never took a day off, never said no to anything and was constantly praised for their efforts, martyring themselves for everyone else. I literally took one look at them and did not want that as my future. -I was pressured and singled out because I didn't want to join in on giving money to and praising a mom to be. Some of us apparently cannot have boundaries around work.

1.0
May 31, 2022

The company culture is a JOKE

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO is offered for employees. Everything else they say about the culture is a lie.

Cons

- Terrible HR Leadership team that doesn't lead by example or support their team. - Executive team turnover is alarming. If you do not agree with the CEO, you'll be pushed out. - The HRBP team has had the most dramatic turnover and nobody knows who's actually here to help in HR. - No way to anonymously share concerns. - Serious transparency and communication problems throughout the entire org. - Lack of management training for new managers, or senior managers. - Mid to Senior level leadership does not lead by example and does not support their team. - Employees find out people leave by searching on slack. No communication to teams about who has absorbed someone else's project work. - Company survey sent out once a year and nothing has been done to address the issues left in the survey. The CEO, Chief People Officer, and Chief Sales Officer need to go.

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Upwork Response
4y
Hey there, thank you so much for being candid enough to write this. I know it's a lot when you still work here. I would truly welcome the chance to discuss your feedback. With regards to the HR team in particular, it would be so helpful to understand what we can do better. As you have feedback for me and my team it would be insightful to understand your perspective. I'll make myself available whenever works for you. Thanks, zoe
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