Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)
avatar

Hayden Brown

55% approve of CEO

43% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

633 reviews
5.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible work options, diverse client base, easy payments, good support, reliable platform

Cons

High fees, occasional delays, limited communication, strict policies, competitive bids

5.0
Jun 10, 2025

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible and remote working environment

Cons

None that I can think of

5.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Collaborative and approachable management team Opportunities for professional development Supportive work culture with mutual respect Focus on employee growth and learning

Cons

Infrastructure improvements could enhance efficiency Processes can benefit from further structuring Limited team size may affect workload distribution Opportunities for cross-department collaboration can be expanded

Viewing 340 - 342 of 633 Reviews

Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.