Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 56 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 40 reviews)); "Great benefits and rewards." ((in 29 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Great team and dynamic was very supportive." ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 36 reviews)); "Chaotic leadership." ((in 34 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 12 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

55% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

2.0

Sep 16, 2022

Ok

Enterprise account manager

Recommend

CEO approval

Business Outlook

Pros

The Company culture is great.

Cons

Leadership doesn’t want to fix what is clearly broken.

Upwork Response

Hi there, thanks for taking the time to leave this review. Would love to hear more specifics about your feedback and experiences, so please don't hesitate to reach out to HR directly if you'd like to discuss - Upwork HR

3.0

Sep 12, 2022

Business Development Reps, peep this.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company culture is great. Awesome benefits as well as great people to work with. As far as the sales department, they provide excellent training as well as a real nice tech stack (Outreach, ZoomInfo, Gong, Salesforce).

Cons

Sales department could either use some reconstruction or the compensation needs to be upped. Pay for BDR’s is on the lower end, especially for running qualification calls before handing them to an AE.

Upwork Response

Hi there, thank you so much for taking the time to leave this review. Your honest feedback is noted and appreciated. Please don't hesitate to reach out directly to HR if you have anything else you'd like to discuss. - Upwork HR

4.0

Sep 12, 2022

Good

Internship

Recommend

CEO approval

Business Outlook

Pros

Good pay and submission deadlines were always provided

Cons

Too much exertion of mind

Viewing 355 - 357 of 633 Reviews

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Ok

Business Development Reps, peep this.

Good

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