Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Great benefits and rewards." ((in 35 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Pay is good and nice" ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 33 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews)); "No bonuses and paid time offs" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

55% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

4.0

Nov 25, 2024

Love Upwork

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Really interesting and exciting international work, especially bringing value to individuals looking for work and to create a good/flexible life for themselves.

Cons

I built a good brand for myself and it seems that some colleagues cut corners/broke rules to advance and the company will break rules/overlook things to celebrate "good" numbers.

3.0

Nov 18, 2024

yes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good enough for a student

Cons

not so many opportunities in my country

4.0

Nov 6, 2024

Remote

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Salary is negotiable and Remote

Cons

some times Workload Overload .

Viewing 358 - 360 of 633 Reviews

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