Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 61 reviews)); "Great benefits including remote" ((in 36 reviews)); "Pay is good and nice" ((in 25 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 34 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

Skip to content Skip to footer

Notifications

Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

55% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

5.0

Jul 4, 2022

Awesome

Technical recruiter

Recommend

CEO approval

Business Outlook

Pros

Work-life balance. Work From Home.

Cons

NONE. All is good! Awesome!

1.0

Jul 1, 2022

As long as you arent a BDR Upwork is great

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

Remote, people that are on your team

Cons

Pay is below market rate, leadership, quota is unobtainable consistently

Upwork Response

Thanks so much for taking the time to leave this review, and so sorry to hear about your frustrations with your role. Please do not hesitate to reach out to HR directly to discuss your specific concerns and see what we can do to help you feel more fulfilled. - Upwork HR

5.0

Jun 30, 2022

Talented group of people and important mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-The mission is Upwork's biggest and most important sell -Work with really smart people -Open-minded values and ideals -A lot of access to leadership -Strong comp package -Feedback is rampant

Cons

-Not a lot of foundational process structure in place but that comes with a lot of opportunity

Upwork Response

Thanks so much for your review! We are so proud of the passion Upworkers bring to their work every day, and strive to be transparent as an organization. Please reach out if you have any further feedback for us! - Upwork HR

Viewing 376 - 378 of 633 Reviews

Top companies for "Compensation and Benefits" near you

Google

4.5★Compensation & Benefits

Yandex

3.9★Compensation & Benefits

Amazon

3.7★Compensation & Benefits

Criteo

3.8★Compensation & Benefits

Upwork reviews FAQs

Reviews Upwork reviews

Upwork

Upwork reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Awesome

As long as you arent a BDR Upwork is great

Talented group of people and important mission

Top companies for "Compensation and Benefits" near you

Upwork reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Upwork reviews FAQs