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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      59% would recommend to a friend

      (633 total reviews)
      avatar

      Hayden Brown

      55% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      633 reviews
      5.0
      Jun 15, 2022

      Upwork

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work is flexible for time and location.

      Cons

      Work is hard and not as reliable.

      2.0
      Jun 3, 2022

      2 stars for benefits

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO and many holiday days off Reimbursement policy Insurance Can pick up some new skills

      Cons

      -Most of the Managers do not truly listen to issues and most lack empathy. You are NOT a good manager if you don’t have it. -The pay structure is unimpressive compared to other tech companies especially when you actually have true skills. -People don’t get paid what they deserve. Either too much or not enough. -Favoritism is a wild theme here. Leads to poor morale. I guess friends come first. -Getting lied straight to your face is disrespectful, especially regarding work feedback. -The turnover rate has gotten out of hand. That needs to be talked about seriously. -Seems like only the sales team is cared about, even though other teams keep things running as well. However, I’ve heard from many sales staff members regarding bad treatment.

      avatar
      Upwork Response
      4y
      Thank you so much for taking the time to leave this review. We are so disappointed to hear about your negative experiences and the management practices you describe are not acceptable here. Please reach out to HR directly if you have anything you would like to discuss specifically or any way we can better support you. - Upwork HR
      5.0
      Jun 2, 2022

      Great place to work

      Senior program manager, technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've only been at Upwork for a few months and I have really enjoyed it. I scrolled through some of the reviews and was shocked to see some of the reviews stating lack of transparency - perhaps its because I'm used to scrappy start ups, but I feel Upwork has been very transparent. We have weekly meetings with the leadership team where they very transparently share company goals, take our questions, etc. I've never seen a company be so transparent with earnings as well. I am on the Sales team so I guess it could be department specific, but as a member of sales I feel there is alot of transparency. I think salary is above market rate as well. These are the best benefits I've ever had (cheap health insurance with good coverage, 100% WFH with the option to work from the office whenever I want, free food in the office, home office stipend, monthly internet reimbursement, and very generous referral bonuses just to name a few).

      Cons

      I think the bonus is a little low, especially compared to other tech companies the size of Upwork, but my base salary is above market rate so I am happy with total comp. The company is still somewhat in start up mode (which I don't mind), but if you arent into a rapidly changing environment, this may not be the place for you.

      avatar
      Upwork Response
      4y
      Thanks for your review! We do aim for transparency as a company, so it's amazing to hear you feel that. If you have any other feedback please do not hesitate to reach out to HR directly. - Upwork HR
      Viewing 382 - 384 of 633 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.