Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 61 reviews)); "Great benefits including remote" ((in 36 reviews)); "Pay is good and nice" ((in 25 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Frequent organizational changes and layoffs, impacting long" ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 34 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

55% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

5.0

Aug 31, 2024

Great Place

Data platform engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture full of a lot of challenges and knowledge depth. Great management and a great place to grow up and enhance your career rank.

Cons

Nothing bad to say about the company.

5.0

Aug 27, 2024

Great

Junior data analyst

Recommend

CEO approval

Business Outlook

Pros

Salary negotiation was allowed and consideraste

Cons

None that I would highlight

4.0

Aug 23, 2024

.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, Good hours, Great customers

Cons

Upper management is not great to work with.

Viewing 385 - 387 of 633 Reviews

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