Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great benefits including remote" ((in 31 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "No bonuses and paid time offs" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

5.0

Nov 5, 2025

Great marketplace

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Flexibility in working times Many tech staks available

Cons

Expensive connects AI proposals No tracking on Ipad

4.0

Oct 31, 2025

Review of Upwork as a platform

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

You can set your own hours and work from anywhere. Ideal if you prefer freelance or remote work without a fixed 9–5 structure. Access to global clients from startups to established companies. Exposure to different industries and hiring styles broadens your experience.

Cons

Platform Fees Upwork takes a service fee (5–20%) from your earnings depending on contract value. 3. Irregular Income Work may not be consistent, especially at the beginning. Projects can be short-term with gaps between contracts.

5.0

Oct 29, 2025

Remote Work

Social media manager

Recommend

CEO approval

Business Outlook

Pros

Working from home offers a flexible schedule, no commute, lower expenses, and the freedom to work with clients all while maintaining a better work-life balance.

Cons

Working from home as a virtual assistant can be challenging due to distractions, isolation, unstable internet, and the need for strong self-discipline to stay productive.

Viewing 37 - 39 of 630 Reviews

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