Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 56 reviews)); "Amazing culture and product that truly benefits the customer" ((in 39 reviews)); "Great benefits and rewards." ((in 32 reviews)); "Great team and dynamic was very supportive." ((in 24 reviews)); "work from home, flexible program, diversity," ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"There were also mass layoffs of people who were hired < 6 months ago." ((in 37 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

632 reviews

5.0

Nov 9, 2023

Great company to work for!

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture, love the people and a lot of opportunities ahead.

Cons

There have been some organizational shift which caused some headaches but it’s for the better.

4.0

Nov 7, 2023

Solid Culture / Fast turnover

Bdr

Recommend

CEO approval

Business Outlook

Pros

Very good middle management. UM is a bit out of touch.

Cons

Almost overly structured. But that may need to be the case with a majority of the workforce WFH. Burnout rate is VERY high. Super high volume of calls per day is expected.

3.0

Sep 29, 2023

Fun place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fun place to work - great people

Cons

stock price continues to drop

Viewing 433 - 435 of 632 Reviews

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