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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (632 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      632 reviews
      3.0
      Dec 3, 2021

      Great Company if you love your jobg

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company is wonderful. But as of lately there has been an unprecedented amount of turn over not only in the SDR zone but also from middle management. which leads me to believe that there is some sort of impasse from upper management (potentially an ivory tower complex). The company treats all of its employees unbelievable well while they are working in their current position. Yet, what I have noticed is any time someone tries to take a step forward in their professional career at Upwork, the result is them leaving the company for an opportunity somewhere else. So if you love the SDR this is the company for you. If you are looking to develop into a new position I would reconsider applying.

      Cons

      Poor leadership choices and transparency. I've heard the promotion process is somewhat near impossible to accomplish. Sales metrics have been set amusingly high and management gets frustrated when not a single member of the sales org hits quota.

      avatar
      Upwork Response
      4y
      Hi there, thank you so much for taking the time to write this review. We really appreciate your candidness in your feedback. We would love to discuss with you further to hear more; please slack our HR channel so we can set up some time 1:1 to hear more about the areas of opportunity. - Upwork HR
      5.0
      Nov 30, 2021

      Great place to work

      Enterprise account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remains having a positive culture despite being mostly remote. Confident in direction and mission of the company. Follows a remote-first workforce. Good leadership and not micro-managy. The service itself aligns perfectly in today’s world which allows selling to be somewhat easier as it’s something most organizations would greatly benefit from.

      Cons

      OTE is fairly competitive but I believe a higher OTE would attract and retain more reps.

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      ReviewsUpwork reviews

      Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.