Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great benefits including remote" ((in 31 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "No bonuses and paid time offs" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

4.0

Oct 15, 2025

Great people and great culture

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Very supportive and collaborative culture across teams. Good work-life balance

Cons

Fully remote environment can make it tough to build relationships across orgs

4.0

Oct 14, 2025

Great platform for freelancers worldwide!

Virtual assistant

Recommend

CEO approval

Business Outlook

Pros

Upwork provides a reliable and professional platform for freelancers to connect with clients globally. It’s easy to use, secure for payments, and offers endless opportunities for growth. You can build long-term relationships with clients and work flexibly from anywhere.

Cons

High competition makes it difficult for beginners to get the first job. The service fees can feel a bit high initially, and client responses sometimes take time.

4.0

Oct 12, 2025

Review on Upwork

Creative producer

Recommend

CEO approval

Business Outlook

Pros

its best for part time its best for income work from home

Cons

they take high amout of cuts in our income credits system is not good there its expensive

Viewing 43 - 45 of 630 Reviews

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