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      Upwork

      Engaged Employer

      Upwork reviews

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      3.8

      60% would recommend to a friend

      (631 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      631 reviews
      5.0
      Dec 25, 2020

      I worked at Upwork full-time

      Owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at home is the best part

      Cons

      No growth is really available

      2.0
      Dec 16, 2020

      Mid Market Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training program and a lot of great automation tools, technologically advanced.

      Cons

      Irresponsible decisions made by management which caused frequent organizational changes. Lack of transparency. I wouldn't recommend joining the company.

      3.0
      Dec 2, 2020

      Good company, but unsure about future

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good leadership and work environment, willing to help you get better.

      Cons

      Unsure about their future. I was one of the 60 employees they let go when they decided to eliminate the mid-market product offering. There are a lot of things they are still trying to figure out from organizational and sales process perspectives. Things might be different with their new sales structure, however I only knew of 1 AE that was on track to hit their yearly quota. Also, they did not put their (what I thought was agreed upon) contributions toward my 401k, since I wasn't there for a year, which I found insulting considering they fired me. That left a very bad taste in my mouth.

      Viewing 481 - 483 of 631 Reviews
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      Glassdoor has 917 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.