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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (631 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      631 reviews
      1.0
      Jun 9, 2019

      Toxic place

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company has some nice people

      Cons

      Toxic, finger pointing environment.

      5.0
      May 1, 2019

      Keep Pushing to Work without Limits

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I truly believe in the total market capacity/opportunity, strategy of growth and the barriers of entry make this an attractive company. The problems are large and complex. The people are mostly amazing, smart and kind. The work life balance is great. Work from home Wed cannot go understated. There is quite a bit of pressure on growth, like any company, and it can both be discouraging and challenging to hit, but leadership is understanding and connected in trying to help. Upwork does well with: Transparency Leadership Work Culture

      Cons

      This is more of anecdotal experience but when a specific group experiences more churn it is difficult in fairness when you have multiple times changes to your reporting structure. While the 360 reviews is meant to handle such situations, it may not be adequate. Mentorship then is lacking, or your YMMV depending if you aggressive enough to find somebody to look out for you. Even if with a mentor, the development can be so much more. There definitely can be opportunities to carve out more time to personal /professional development away from the daily grind of operational tasks. It has taken a few years but technology debt and legacy systems have been growing anchor. The company has been evolving but it naturally takes time. With that comes redundancies in working with temporary systems that are evolving as well as the hiccups that come with ramp up of new systems.

      5.0
      Apr 26, 2019

      Culture, Vision, Learning, and Growth

      Operations director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upwork has a great culture driving everything. The culture is very aligned with the vision of the company and what it does. You can see the impact of your day to day work literally on millions of users. Working at Upwork provides you with a great balance between work and life.

      Cons

      Not a surprise in silicon valley tech companies. The product strategy is not always aligned with business strategy. They somehow manage to pull it off at the end of the day.

      Viewing 514 - 516 of 631 Reviews
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      Glassdoor has 916 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.