Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Great benefits including remote" ((in 31 reviews)); "Fun events, free lunch every day, Wed is work from home." ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "No bonuses and paid time offs" ((in 8 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

3.0

Oct 15, 2020

Flexible

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Flexibility of my time, convenience

Cons

None that I can think of

5.0

Sep 17, 2020

Cutting Edge Solution, Great people, Unlimited learning

Account manager mid market

Recommend

CEO approval

Business Outlook

Pros

Through managing clients across all industries and business functions, working at Upwork provides you the opportunity to learn and improve your business acumen every single day. The Upwork solution can be incredibly impactful for clients, when leveraged strategically. This makes the job challenging, and rewarding. The potential of this company and its place in the future of work is tremendous.

Cons

Changes take place often, however, they are usually for the best interest of the company, the clients and the employees. The role is challenging at times, but ultimately very rewarding. Upwork has grown very quickly, so I can forsee it becoming more competitive to advance within the company. However, there are consistently new openings within the sales org that should continue in tandem with company performance.

5.0

Jun 17, 2020

Remote Work

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work setup. Supports remote work

Cons

Weak company culture. They manage a lot of freelancers.

Viewing 592 - 594 of 630 Reviews

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Flexible

Cutting Edge Solution, Great people, Unlimited learning

Remote Work

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