Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 60 reviews)); "Great benefits and rewards." ((in 31 reviews)); "Pay is good and nice" ((in 25 reviews)); "Great team and dynamic was very supportive." ((in 24 reviews)); "Good benefits, work from home, and the platform does have a great mission." ((in 21 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

1.0

Aug 27, 2015

Horrible for any Engineer

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

good for professional and non technical managers

Cons

no innovation, slow, opposite of meritocracy, applauds failure while punishing success

4.0

Aug 25, 2015

Nice summer job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote distance work - flexible work schedule (

Cons

low salary - little evolution - Intense work schedule

4.0

Aug 20, 2015

Upwork is in Upheaval

Compliance agent

Recommend

CEO approval

Business Outlook

Pros

It is a growing company that has great potential.

Cons

The merger with Elance and oDesk (now Upwork) has caused continual confusion in policies, procedures and standards. The company seems to be growing faster than management can make decisions. There is not enough forethought about how small changes have large impacts that the company, employees and the users will be suffering through for years.

Viewing 604 - 606 of 630 Reviews

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