Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Virtual Assistant (10) , Data Analyst (9) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 57 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 37 reviews)); "Great benefits and rewards." ((in 33 reviews)); "Flexible working hours and work from home." ((in 24 reviews)); "Pay is good and nice" ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 39 reviews)); "bad leadership and a lot of feedback" ((in 30 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

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3.8

60% would recommend to a friend

(630 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

630 reviews

1.0

Feb 16, 2025

Would not recommend

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

-Outside of Senior and Middle Management, the people are great. - Remote/flexible work

Cons

-Confused leadership with no clear plan (middle management). -Hollow promises to sales team. No transparency at all. -Every product rushed, Half-done at best. -Repeating failures, and doing nothing to fix it. -Yearning for progress, but stuck in the past. -Lost in the chaos—Enterprise won’t last.

2.0

Feb 14, 2025

Smart people, bad management

Senior ux researcher

Recommend

CEO approval

Business Outlook

Pros

The people actually doing the work are great

Cons

Top-down leadership by clueless executives. No strategy.

3.0

Feb 12, 2025

Disjointed Leadership

Sdr/ bdr manager

Recommend

CEO approval

Business Outlook

Pros

- Peers - Employee Perks/Benefits

Cons

- Leadership and lack of direction

Viewing 91 - 93 of 630 Reviews

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Would not recommend

Smart people, bad management

Disjointed Leadership

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