Upwork reviews

3.8

60% would recommend to a friend

(631 total reviews)
avatar

Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

631 reviews
3.0
Jan 3, 2025

Org Review

Recommend
CEO approval
Business Outlook

Pros

Pays well when you are doing well, company culture is good when the company is doing well. If you are an IC you will definitely get some solid development, if you are a leader you will just have to figure it out

Cons

Upworks biggest problem is that its product is not sophisticated enough to really compete with large talent providers, its leaders are too busy fighting over whether its a staffing company or a tech platform - 2 CEOs, 4 CFOs, 4 CMOs, 3 GMs of Enterprise, No CRO, Multiple Engineering and Product leaders since going public - no leadership development or advance training

4.0
Dec 29, 2024

It's a large company, what you would expect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, friendly people; flexible work environment; sense of social mission; company culture that's not about being mean

Cons

Lack of clear strategic mission; future of the business is unclear; lack of clarity around layoff decisions

1.0
Dec 28, 2024

Toxic environment and no job security

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good weekly pay! That's it!

Cons

Toxic work environment Bootlicking culture at its worst Top level management has no sense of where they want to take the company Product decisions are based less on actual customer and ground reality and more on the whims and last nights dreams of C level execs Career growth depends on your current level and team as well as the mood of your Engineering Manager or Director Can get laid off any minute without any warning! Beware of any upcoming earnings release schedule. As history has proven over the last couple of years, before every earnings call irrespective of whether the company is in profit or loss layoffs can happen to offset for any loss of public image to C Level execs and board. Mostly single digit increments maybe once a year of you are lucky.

Viewing 103 - 105 of 631 Reviews

Glassdoor has 916 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.