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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (631 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      631 reviews
      2.0
      Mar 5, 2025

      Declining Company Culture and Outlook

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still hiring in a few teams. Good place to come to get hired at a VP level position and then leave in a couple years (frequent observed pattern.)

      Cons

      Leadership team worships startup culture (build and break fearlessly), but we are carrying the weight of 15+ years technical debt created by frequent changes in product direction and business model of globally distributed engineering free lancers (good people, just hard to pull off). High turnover in executives. Not many "new products" have added to the bottom line in recent years...declining GSV and Revenue.

      1.0
      Jan 3, 2025

      Toxic

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work environment is the only positive attribute I can think of.

      Cons

      Toxic leadership with no clear strategic direction or plans.

      2.0
      Nov 25, 2024

      It's a job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent salary fine benefits unlimited pto remote work

      Cons

      Everything else Morale is worse than ever after recent layoffs, VPs are running in random direction with strategies that are bound to fail

      Viewing 109 - 111 of 631 Reviews
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      Glassdoor has 916 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.