Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Amazing culture and product that truly benefits the customer" ((in 36 reviews)); "Great benefits and rewards." ((in 29 reviews)); "work from home, flexible program, diversity," ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 32 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 9 reviews)); "No bonuses and paid time offs" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

Skip to content Skip to footer

Notifications

Upwork

Upwork reviews

3.8

60% would recommend to a friend

(631 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

631 reviews

1.0

May 13, 2025

New Leadership Needed

Account executive

Recommend

CEO approval

Business Outlook

Pros

Very little pros- unless you came from career builder you have zero chance for promotions or growth opportunities.

Cons

You have to belong in the inner circle of leadership. People are promoted without truly having the experience, skills or aptitude but continue to advance because of who they know.

2.0

May 5, 2025

Too much restructuring

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fully remote work with interesting projects

Cons

Too many layoffs and too much chasing the "shiny object"; including specific people allowing for a very dysfunctional workplace where talent isn't rewarded but favoritism is.

2.0

Apr 1, 2025

Company with good mission and poor execution by leaders and employee experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company has a solid mission of bringing economic opportunities to freelancers all over the world.

Cons

Leadership is all over the place with setting and executing against goals. Employees thrown in situation without and context and having to "figure it out". Career path unclear and comps underwhelming compared to competitors.

Viewing 127 - 129 of 631 Reviews

Top companies for "Compensation and Benefits" near you

Google

4.5★Compensation & Benefits

Yandex

3.9★Compensation & Benefits

Amazon

3.7★Compensation & Benefits

Criteo

3.8★Compensation & Benefits

Jobs at Upwork

Upwork reviews FAQs

Reviews Upwork reviews

Upwork

Upwork reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

New Leadership Needed

Too much restructuring

Company with good mission and poor execution by leaders and employee experience

Top companies for "Compensation and Benefits" near you

Jobs at Upwork

Upwork reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Upwork reviews FAQs

Jobs at Upwork