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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (632 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      632 reviews
      1.0
      Feb 16, 2025

      Would not recommend

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Outside of Senior and Middle Management, the people are great. - Remote/flexible work

      Cons

      -Confused leadership with no clear plan (middle management). -Hollow promises to sales team. No transparency at all. -Every product rushed, Half-done at best. -Repeating failures, and doing nothing to fix it. -Yearning for progress, but stuck in the past. -Lost in the chaos—Enterprise won’t last.

      1.0
      Dec 5, 2024

      Terrible Company, Horrible Leadership

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros are remote work and most of the people I worked with I enjoyed.

      Cons

      The leadership team is terrible. They make horrible decisions and they are running the company into the group. The result of their terrible decision making? A massive layoff to try and make numbers look good in the short term to save the CEO's job.

      Viewing 148 - 150 of 632 Reviews
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      Glassdoor has 918 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.