Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Great benefits including remote" ((in 32 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 32 reviews)); "Pay is good and nice" ((in 26 reviews)); "work from home, flexible program, diversity," ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 33 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 12 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

632 reviews

3.0

Jan 13, 2023

Positive promises, underbaked structure

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people and good product.

Cons

Disorganized sales organization with a lack of confidence from leadership.

2.0

Dec 2, 2022

Tough times.

Senior engineering manager

Recommend

CEO approval

Business Outlook

Pros

It was a good place in the past. Hr tech is interesting as it can meaningfully impact people’s lives

Cons

Current micro economic situation has made it extremely difficult to operate. It seems like the company had over hired and now finding it difficult to operate in a financially viable way, Engineering culture is ok. Lower your expectations if you are coming from any tier 2/3 level tech companies. Don’t join if you are from tier 1 tech firm.

Upwork Response

Hi there, thanks for taking the time to leave this review. Your thoughts and feedback are appreciated. - Upwork HR

4.0

Oct 7, 2022

Good, but intense

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have great benefits, most teams are super friendly and collaborative. Lots of diversity initiatives. They talk the talk but also walk the walk.

Cons

High volume, super stressful and lots of burn out

Upwork Response

Hi there, thanks for taking the time to leave this review. Our team members' mental health and wellbeing are of the utmost importance to us as an organization and we strive to show that through the policies and benefits available to our employees; however, your concerns are heard and we are always working to do better. If you have suggestions or additional feedback to share with HR please do not hesitate to reach out directly. - Upwork HR

Viewing 154 - 156 of 632 Reviews

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Positive promises, underbaked structure

Tough times.

Good, but intense

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