Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)
avatar

Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

632 reviews
3.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Interesting niche in the market, buyers are common enough that you can be successful here

Cons

Company leadership suffers from 'silver ball syndrome' and clarity of focus would be a good thing.

1.0
Aug 18, 2025

Great teams, mismanagement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working teams are collaborative, smart, and supportive, creating a good peer-to-peer work culture

Cons

Constant reorgs & layoffs, unclear direction, micromanagement

3.0
May 22, 2025

Constant Changing Direction

Recommend
CEO approval
Business Outlook

Pros

Smart teammates who push work Ability to take time off

Cons

Constant shifting of direction makes impactful work difficult

Viewing 163 - 165 of 632 Reviews

Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.