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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (631 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      631 reviews
      3.0
      Jul 12, 2024

      Leadership Lacking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair pay and positive culture

      Cons

      Executive leadership is an absolute mess. Struggle to align on goals and priorities.

      1.0
      Jun 28, 2024

      Stay away from this sinking ship

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully remote work is a plus

      Cons

      Constant firings of VPs and SVPs and Directors Politics of survival (introduced by above as there is no safety) Clueless executives (introduced by above as new ppl with zero industry experience are being hired to replace old timers) Business model dying out (remote work peaked and is shrinking with all Back To Office policies) CEO and top executives have NO real strategy left... they tried everything from international expansion to becoming a payment service to becoming some form of an AI platform.. and failed in all.

      3.0
      Jun 27, 2024

      Okay

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. Very smart people working under not so strong leadership

      Cons

      transparency and exploitation of freelance base

      Viewing 172 - 174 of 631 Reviews
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      Glassdoor has 917 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.