Upwork reviews

3.8

60% would recommend to a friend

(629 total reviews)
avatar

Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

629 reviews
3.0
Jan 15, 2026

Kinda meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff is a fix of FTE and freelancers Always something interesting to work on

Cons

Company pivots a lot Health insurance plan details change even when you stay on the same type, EG PPO max out of pocket doubled without notice

3.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

full remote, flexible hours, modern aws stack

Cons

1. the company changed its remote-first slogan (back to Offices) 2. no updates on contractor rates, even for the inflation (only for fulltime US workers) 3. tech stack Zoo in many depts 4. too many migrations due to top managment turn-over - every new CTO comes with own team and migrate to different tech stack 5. top-managers don't spend dev time for tech-dept issues, they only present new features and migrations => global tech debt increasing..

Viewing 19 - 21 of 629 Reviews

Glassdoor has 913 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.