Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 59 reviews)); "Great benefits including remote" ((in 30 reviews)); "work from home, flexible program, diversity," ((in 29 reviews)); "Great team and dynamic was very supportive." ((in 21 reviews)); "Great work life balance because you choose your times" ((in 20 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant reorgs & layoffs, unclear direction, micromanagement" ((in 35 reviews)); "bad leadership and a lot of feedback" ((in 31 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 8 reviews)); "compensations are not shared, no bonuses." ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

60% would recommend to a friend

(632 total reviews)

Hayden Brown

57% approve of CEO

44% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

632 reviews

5.0

Mar 8, 2024

Nice

Network technician

Recommend

CEO approval

Business Outlook

Pros

Flexible, clean, motivation, warm, ambitious

Cons

I do not have any.

2.0

Mar 5, 2024

Churn and chaos

Product manager

Recommend

CEO approval

Business Outlook

Pros

The mission, remote work, leader in space

Cons

Constant churn at the leadership level, constantly shifting strategy and priorities, passive aggressive culture among teams

2.0

Mar 5, 2024

Ups and downs

Sales development manager

Recommend

CEO approval

Business Outlook

Pros

Culture, software, and partnerships via corprate

Cons

Slow upper management and company direction

Viewing 208 - 210 of 632 Reviews

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