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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (632 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      632 reviews
      2.0
      Jan 9, 2024

      Micro-management central

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility Mission Working with people all over the world Diversity

      Cons

      Upwork is has a deep culture of micromanagement and favoritism. There are a few favorites who get all the opportunities. HR violations take place with no consequences. No culture of growth or constructive feedback - just fire people when you feel like it. Values mean nothing because there is no follow through. And the biggest thing: no direction for the business. Every year we discuss the strategy and every year we come up empty with improving the product because we have no operations in place.

      1.0
      Dec 16, 2023

      Meh

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission-based vision and purpose. Pockets of incredible talent across the organization. Remote first environment.

      Cons

      High turnover of senior staff, low morale and worker burnout. The leadership team is constantly chasing shiny balls. Lack of career growth and progression with unclear paths or development opportunities.

      4.0
      Nov 30, 2023

      Stable

      Fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable permanent work from home job

      Cons

      No benefits at all. Aside from the usual, there’s no leaves, too, so it’s like a “no work, no pay” kind of job

      Viewing 226 - 228 of 632 Reviews
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      Glassdoor has 919 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.