Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)
avatar

Hayden Brown

55% approve of CEO

43% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

633 reviews
4.0
Oct 15, 2025

Great people and great culture

Recommend
CEO approval
Business Outlook

Pros

Very supportive and collaborative culture across teams. Good work-life balance

Cons

Fully remote environment can make it tough to build relationships across orgs

4.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, work from home, and the platform does have a great mission.

Cons

Managers have unrealistic expectations due to new leadership changes. High levels of micromanaging.

4.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

It’s a great company with good people.

Cons

None stop layoffs used as a tool to keep shareholders happy.

Viewing 229 - 231 of 633 Reviews

Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.