Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 56 reviews)); "Pays well when you are doing well, company culture is good when the company is doing well." ((in 40 reviews)); "Great benefits and rewards." ((in 29 reviews)); "Flexible working hours and work from home." ((in 27 reviews)); "Great team and dynamic was very supportive." ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 36 reviews)); "Chaotic leadership." ((in 34 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 12 reviews)); "No bonuses and paid time offs" ((in 9 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

55% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

5.0

Feb 27, 2023

Great Place to Work

Human resources business partner hrbp

Recommend

CEO approval

Business Outlook

Pros

a great mission and solution for how can be done going forward

Cons

sometimes they bet a little too heavy on the touchy/ feely HR items instead of making decisions that drive business

5.0

Feb 2, 2023

Solid Spot

Partnerships

Recommend

CEO approval

Business Outlook

Pros

Big company, but lots of entrepreneurial spirit.

Cons

Can be political moving up the ranks.

5.0

Sep 24, 2022

Great Place to Work

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Great and inclusive culture, the benefits are phenomenal and you get to play an active role in a major shift that's happening around the world in talent strategy. Top tier training/onboarding experience and managers are very supportive. Hayden is all you could ask for in a CEO.

Cons

High-level strategies shift from year-to-year. Not a deal-breaker. It comes with the territory in carving out a new category.

Upwork Response

Hi there, thanks so much for taking the time to leave this review. So happy that experiences with onboarding and your managers have been so positive! Feel free to reach out to HR if you have any other feedback to share. - Upwork HR

Viewing 250 - 252 of 633 Reviews

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