Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Great benefits including remote" ((in 31 reviews)); "Flexible working hours and work from home." ((in 25 reviews)); "Pay is good and nice" ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 38 reviews)); "bad leadership and a lot of feedback" ((in 35 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 11 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

55% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

2.0

Mar 29, 2022

Neverending Grind

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility on working outside the office and flexible hours.

Cons

Always under-resourced, constant fire-fighting. lack of prioritization.

Upwork Response

Thank you for taking the time to leave this review. We are so disappointed to hear that you felt undersupported during your time at Upwork. Please know we take this feedback to heart and have ambitious hiring goals to make sure our teams have the people and resources they need to achieve their objectives.

4.0

Mar 11, 2022

Decent so far

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work from home is nice. BDR team is rebuilding and they provide tools to make job easier. OTE is decent if you hit your numbers. Managers are pretty cool and the people are fun to work with as well. If you are in Chicago/SF office is great to work in since its optional and WFH is still highly encouraged.

Cons

Salesforce sucks, but new CRM coming. Still new to the job so we will see if things keep going well.

Upwork Response

Hi there - thank you for your feedback. Glad to hear you are enjoying our offices and company culture! If you have any further feedback for HR please do not hesitate to reach out directly via email or Slack. - Upwork HR

2.0

Mar 7, 2022

Great Company

Front end web developer

Recommend

CEO approval

Business Outlook

Pros

Easy to work with the people

Cons

They give low compensation and low salary

Viewing 259 - 261 of 633 Reviews

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Neverending Grind

Decent so far

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