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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      59% would recommend to a friend

      (633 total reviews)
      avatar

      Hayden Brown

      55% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      633 reviews
      5.0
      Jul 1, 2023

      great work

      Sr developer/tech lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      good team collaborative and nice to handle the work so friendly

      Cons

      work load is so much get unexpected call anytime

      2.0
      Jun 29, 2023

      a look past the smoke and mirrors | a day in the life of BDRs at Upwork

      Enterprise business development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - You get exposure to selling to a global audience and to major decision-making personas. - Flexibility in how you work, whether at the office or remote. - Officer perks - WFH stipend - The people who go into the office are amazing - Tech stack is amazing; Gong, Salesforce, Outreach, G-Suite, ZoomInfo, SalesNav, VidYard.

      Cons

      - BDR promotional path is shaky at best. Basically, the BDRs don't get promoted- like ever. - The organization is ran like College greek life- you need to hang with the cool crowd to even have a chance of upward mobility. - They set unrealistic KPIs and quota. Prior to a round of layoffs the sales projections were completely off. Nobody was making quota. - Very open sourced when it comes to learning. Managers are more caught up in new interviews than actually pulling reports and assisting with strategy to win new business. - Recruiter lied about quota attainment, so this is your red herring. - Sales Ops is no use for actual sales reps. As a BDR you will spend more time doing administrative work instead of actually doing your daily metrics and selling. Plethora of duplicate accounts, and bogus leads so be ready for that.

      Viewing 271 - 273 of 633 Reviews
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      Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.