Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Upwork?

59% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (23) , Senior Software Engineer (20) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"Most people are great (there are some truly brilliant people here)" ((in 58 reviews)); "Great benefits including remote" ((in 31 reviews)); "Flexible working hours and work from home." ((in 25 reviews)); "Pay is good and nice" ((in 24 reviews)); "Great team and dynamic was very supportive." ((in 23 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs" ((in 38 reviews)); "bad leadership and a lot of feedback" ((in 35 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 11 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

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Upwork

Upwork reviews

3.8

59% would recommend to a friend

(633 total reviews)

Hayden Brown

55% approve of CEO

43% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

633 reviews

5.0

Feb 20, 2018

Career with a purpose...

Senior manager, enterprise compliance (managed service)

Recommend

CEO approval

Business Outlook

Pros

I was a freelancer before Upwork found me for an internal role. Upwork is a company with a purpose/mission that aligns with my heart. The company has a clear direction and amazing resources to reach the goals. When you are blazing a new industry path that is uncharted territory, the work is stimulating and challenging, which can get emotionally exhausting yet exciting! Great technology, recognition, excellent benefits and the chance to work with industry thought leaders. A place to truly stretch yourself professionally.

Cons

When you grow at a rapid pace and are changing the way the world works, there is lots of work to tackle and never enough time to get it all done.

5.0

Feb 16, 2018

Forward-Thinking Employer

Payroll program lead

Recommend

CEO approval

Business Outlook

Pros

Upwork is a leader in remote employee engagement and people-centric policies. I was skeptical at first about all the women's and diversity programming but all their inclusionary practices are legit value-driven. If you want to belong and be included, you will be welcomed here.

Cons

Pay is not as competitive as other similar tech companies in the immediate area.

5.0

Aug 16, 2017

The Future of Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Mission, Vision and Values. This is a very employee centric organization rallying around a greater cause of closing the opportunity gap.

Cons

Things move fast and we break things. Sometimes you need to slow down to speed up.

Viewing 274 - 276 of 633 Reviews

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