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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      59% would recommend to a friend

      (633 total reviews)
      avatar

      Hayden Brown

      54% approve of CEO

      42% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      633 reviews
      5.0
      Sep 2, 2016

      Mission driven company that treats employees well

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission of Upwork is inspiring! It's exciting to work for a company that is leading the charge towards more flexible work opportunities for people in the US and around the world. I like working for a company that is creating long term value and I am confident that Upwork will be around for a very long time. On top of that, the employees are enthusiastic and motivated. Work is fun, Upwork is pretty transparent with information (regular metrics meetings, all hands meetings, product demonstrations, and trainings) and works hard to keep it's employees informed and engaged. In addition, there are a lot of opportunities for advancement within departments or in new ones. Benefits were expanded this past year and are pretty strong for a company our size. Finally got 401K matching! Working from home on Wednesdays is also a fantastic perk -- and so is the daily free lunch.

      Cons

      I've been with the company for 5 years and we experienced some growing pains with the merger of Elance and Odesk. That was two years ago and fortunately, the dust has settled. After the merger, I was impressed by how the company made culture a priority and gathered extensive employee feedback to craft and define our company values. Departments can sometimes feel siloed particularly given the three different offices but the company has taken steps to have different departments collaborate (such as a hackathon week that led to some exciting innovations).

      avatar
      Upwork Response
      9y
      Thank you for taking the time to share your perspective. I agree that we're on a great path and yet still have room to improve. Please feel free to share suggestions and ideas in person or via email as well. Thanks again!
      4.0
      Sep 28, 2015

      Dynamic, fast growing

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, latest frameworks and technologies. Freedom to chose your programming stack. Ability to learn from more expirianced team mates

      Cons

      As a developer should be able to react on issues at any time on the manager request. No salary growing

      4.0
      Sep 17, 2015

      Good company

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      working from home allow flexibility. Team members are great to work with!

      Cons

      low pay, internal tools need to be upgraded

      Viewing 280 - 282 of 633 Reviews
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      ReviewsUpwork reviews

      Glassdoor has 921 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.